Privacy policy

WIKA Instrument LP (hereinafter referred to as “WIKA” or “we”) acts according to data avoidance and minimisation principles. This means, we try to collect, process and use as few personal information as possible.

So that you can feel fine with respect to the handling of your personal data, we make it transparent to you what happens to the accumulated data and what security measures are taken on our part. We will also let you know what your legal rights are in connection with the treatment of these data.

1. Automatically generated data
Our website can generally be visited without entering any personal data. We just collect the data supplied by your internet service provider. This includes the name of your provider, your IP address, the type of browser you use and your operating system as well as visited websites incl. any search terms and the websites from which you visit our website. In these cases, data is processed anonymously, which makes it impossible for us to relate the data to your person (= identification). An evaluation is only carried out for statistical purposes. The personal data provided by you are generally used only within the WIKA Group.

2. Personal data and consent
Insofar as it is required for the establishment, execution or termination of a contractual relationship or quasi agreement with customers, we will collect, process and use your personal data. Furthermore, we will only save personal data if the website visitor enters it explicitly and voluntarily. This might be the case, for example, if a website visitor wants to get registered for certain parts of the website. The information submitted in this case will only be used according to its purpose and observing the valid legal requirements; any use beyond the above mentioned requires your consent. Any consent granted may be revoked at any time, in writing, by sending the request to our data protection contact.

Your contact person for data protection issues at WIKA Instrument LP is:

Name: Richard Keith

E-mail: [email protected]

Postal address:

WIKA Instrument LP
Data protection – Richard Keith
1000 Wiegand Boulevard
Lawrenceville, GA 30043
USA

3. Forwarding personal data
Data is generally collected, processed and used by us, in particular, if we guarantee it. In certain cases, however, your data is also collected, processed and used by other companies of the WIKA Group (affiliate companies) or by service providers having a business relationship with us. In the last-mentioned cases, however, we will see to it that the relevant legal data protection requirements and the obligations resulting from this data protection notice will be complied with. A transfer of your personal data to third parties will only happen insofar as this is necessary for the fulfilment of our contractual obligations or for the execution of the contract. When paying in our online shop, in connection with this, we will pass on the payment data you have provided to a payment service provider, appointed by us (the transmission is SSL-encrypted), who executes the transaction. Your data will only be used by the payment service provider for this purpose. Any further access to your information by the third parties is not intended by us. WIKA does not store any payment information. In particular, we will not sell your data or use it in any similar way. We will comply with our duty of notification as required by law or authorities; in these cases, we will forward the relevant information to the public authorities.

4. Security principles
To protect the information about employees/customers/suppliers stored in our company against accidental or deliberate manipulations, loss, destruction or access by unauthorised parties, we have taken the corresponding technical and organisational measures. The security level is constantly being checked in cooperation with security experts and adapted to new security standards.

5. Newsletter
If you have subscribed to the WIKA newsletter, you may easily unsubscribe any time. To do so, go to this subscribe/unsubscribe page and enter the saved e-mail address under “Unsubscribe from newsletter” at the bottom of the page. After clicking the “Unsubscribe” button, the data is immediately deleted.

6. Links to other websites
Our website also includes - clearly marked - links to the websites of other companies. Provided there are links to websites of other owners, the contents of such websites is not under our control. Therefore, we shall not be responsible or liable for any of these contents. The providers or owners of the linked-to websites are solely liable for the contents. The linked-to pages were checked for any possible infringements or noticeable violations of the law at the moment of establishing the link. There was not any noticeable illegal contents at the moment of linking. A continuous control of the contents of the linked-to websites, however, is not reasonable without any specific evidence of a violation of the law. As soon as such violations of the law become evident, we will remove such links promptly.

7. Right to information and deletion
On your request, WIKA will inform you as soon as possible in writing which information that can be related to you is saved in our company. Nevertheless, if we have saved incorrect information in spite of a careful handling of your data, we will correct this information on your request. Please do not hesitate to consult our data protection contact for any inquiry or request. This person is also available to you for any further questions regarding the processing of your personal data or if you have any comments or complaints that help us to further improve our data protection.

Your contact person for data protection issues at WIKA Instrument LP is:

Name: Richard Keith

E-mail: [email protected]

Postal address:

WIKA Instrument LP
Data protection – Richard Keith
1000 Wiegand Boulevard
Lawrenceville, GA 30043
USA

8. Cookies
Our websites utilize cookies in several places. They serve to make our service more user-friendly, effective and safe. Cookies are small text files that are stored on your computer and saved by your browser (locally on your hard drive). Cookies allow us to analyse how users use our website. Thus we are able to tailor the content of the site to the requirements of the user. Cookies also make it possible to measure the effectiveness of a particular advert and show us where best to place it depending, for example, on the topics the user is interested in. Most of the cookies we use are so-called “session cookies”. These are automatically deleted after your visit. Most web browsers accept cookies automatically. However, if you would prefer not to send this information you can usually change the settings on your browser. You will still be able to use our website without limitation (except in the case of configurators).

Last update April 30, 2018

HOW WE MODIFY THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, and without prior notice, by posting an amended Privacy Policy that is always accessible by clicking on the "Privacy Policy" link on this site's home page. Your continued use of this site indicates your acceptance of the amended Privacy Policy.

Regarding Personal Information (defined below), if any modifications are materially less restrictive on our use or disclosure of the Personal Information previously disclosed by you, we will obtain your consent before implementing such revisions with respect to such information.

THE TYPES OF INFORMATION WE COLLECT

Personal Information. We collect information from you that is protected for purposes of privacy and data security ("Personal Information"). Personal Information that we collect may vary with each separate purpose for which you provide it, and it may include one or more of the following categories: name, physical address, an email address, phone number.

Non-Personal Information. We reserve the right to collect anonymous information such as your browser type, the URL of the previous website you visited, your computer's operating system and Internet protocol (IP) Address, Internet domain and host name, your Internet Service provider, your clickstream data, and the dates and times that you may access this site and specific pages ("Non-Personal Information"). Non-Personal Information is essentially anonymous when collected.

HOW AND WHEN WE COLLECT INFORMATION

Personal Information. We collect Personal Information at the time you provide it to us. We collect Personal Information through sign-up forms and as part of your registration for an account, product, or service from this website. Personal Information that we collect may vary with each sign-up or registration.

Your Communications With Us. We collect Personal Information that we receive from you as you communicate with us.

Passive and Analytical Information. We reserve the right to monitor your use of this site. As you navigate through this site, Non-Personal Information may be passively collected (that is, gathered without your actively providing the information) using various analytics and reporting technologies, such as cookies and web beacons.

MICROSOFT OMNICHANNEL D365 CHAT

This tool from Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA) allows you to chat with our employees directly on our homepage. Subject to your previous consent in the cookie banner in accordance with Art. 6 para 1 pt. a of the GDPR, the following personal data is collected and stored when you use this tool:

  • Name and e-mail address of the user
  • Corresponding IP address
  • Date and time of the respective chat entries
  • Chat record

Further data will not be saved. The data is required to enable us to contact you and to send you appropriate replies. The data will be stored after your chat with us in order to be able to access the data at a later point in time for clarifying facts, if necessary. Data is stored until the data is no longer needed for the stated purpose or you withdraw your consent or you assert your rights as a data subject and there is no storage obligation. As a rule, the data will be deleted after 6 months.

When using Omnichannel chat, data may also be processed in third countries. In order to ensure the security of your personal data, we have agreed guarantees in accordance with the EU standard data protection clauses (Art. 46 para. 2 pt. c and d GDPR).

HOW WE USE YOUR INFORMATION

We use your Personal Information for the performance of the services or transaction for which it was given, our private, internal reporting for this site, and security assessments for this site.

We may use your Personal Information to send you emails and/or pre-recorded phone messages.

We reserve the right to make full use of Non-Personal Information. For example, we may use Non-Personal Information to provide better service to site visitors, customize the site based on your preferences, compile and analyze statistics and trends about the use of this site, and otherwise administer and improve this site for your use.

INFORMATION SHARING AND DISCLOSURE

General Disclosure Policy. Our general policy is that we will not share, sell, rent, or provide access to your Personal Information to others. The only exceptions to this general policy: (i) are described in the subsections below, and (ii) if you explicitly approve through our site. We reserve the right to disclose Non-Personal Information for any reason without restriction.

Affiliated Entities. We reserve the right to provide your Personal Information and Non-Personal Information to any affiliated entities we may have, including our subsidiaries or parents. Affiliated entities are entities with which we are related by virtue of common ownership of controlling interest or by common management.

Service Providers. We reserve the right to provide access to your Personal Information and Non-Personal Information to our trusted service providers that assist us with the operation and maintenance of this site. For example, we may contract with third parties to process payments, host our servers, provide security, and provide production, fulfillment, optimization, analytics, and reporting services. Our service providers will be given access to your information only as is reasonably necessary to provide the services for which they are contracted.

Successors. If we sell or otherwise transfer part or all of our business or assets to another organization, such as in the course of an acquisition, merger, bankruptcy or liquidation, we may transfer your Personal Information and Non-Personal Information. In such an event, we will seek to have the buyer or transferee to agree to our commitments provided in this Privacy Policy.

Legal Process, Enforcement and Security Notice. We reserve the right to disclose your Personal Information and Non-Personal Information if we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary (i) to satisfy any applicable law, regulation, legal process or enforceable governmental request (such as for example, to comply with a subpoena or court order), (ii) to detect, prevent, and address fraud or other illegal activity, and (iii) to investigate, respond to, or enforce violations of our rights or the security of this site. If we believe that the security of your Personal Information may have been compromised, we may notify you of the relevant facts as promptly as possible under the circumstances, and if you have provided us with your email address, we may notify you by email. You consent to our use of your email address for this purpose.

Third-Party Advertising Partners. We reserve the right to share Non-Personal Information with third party advertising partners with which we have relationships. We will display behavioral ads which will be targeted to your specific interests based on your browsing history on this site or activities on other websites. These third party ad servers or ad networks may also use cookies to track your activities on this site to measure advertisement effectiveness and other reasons that will be provided in their own privacy policies, and we have no access or control over these cookies that may be used by third party advertisers. We may also display contextual ads which will be based solely on the context of this site, and not will not be targeted based on your browsing history on this site or activities on other websites. Any information that you provide in the process of registration or purchase will be transferred to these sites. We have no responsibility or liability for the policies and practices of these sites. You should review any privacy policies posted on any of these sites before providing information to them.

SPECIFIC INFORMATION ABOUT COOKIES AND WEB BEACONS

In order to provide better service for our site, we may use Cookies and Web Beacons to collect Non-Personal Information to store your preferences and information about what pages you visit and past activity at our site. We may also employ Web Beacons from third parties in order to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our site.

"Cookies" are tiny pieces of information stored by your browser on your computer's hard drive. Cookies are also used to customize content based on your browser. Most browsers are initially set to accept cookies. If you want to disable cookies, there is a simple procedure in most browsers that allows you to turn off cookies. Please remember, however, that cookies may be required to allow you to use certain features of our site. We reserve the right to use third party web analytics services that use third party cookies (cookies passed by them, not by us) to collect Non-Personal Information about your use of this site. These web analytics services may also transfer this information to third parties where required to do so by law, or where such third parties process the information on the service's behalf.

WebtrendsTM Web Analytics - We reserve the right to use Webtrends Web Analytics, a web analytics service. Webtrends will receive the information generated by its cookie regarding your use of our website (including your IP address) and store the information on its servers. Webtrends will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Webtrends may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Webtrends’ behalf. Webtrends will not associate your IP address with any other data held by Webtrends. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Webtrends in the manner and for the purposes set out above.

Flash Cookies - Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, also use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser may not remove Flash cookies. Flash cookies may be used on our site on videos that are integrated as Iframed-Apps from youtube.com. To learn how to manage privacy and storage settings for Flash cookies click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118.

Web Beacons - sometimes called single-pixel gifs or clear gifs - are used to assist in delivering cookies, and they allow us to count users who have visited pages of our site. We may include Web Beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.

By using this website, you consent to the processing of data about you by Webtrends and other third parties in the manner and for the purposes set out above.

DO NOT TRACK REQUESTS

Some Web browsers incorporate a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Each browser communicates "Do Not Track" signals to websites differently, making it unworkable to honor each and every request correctly. In order to alleviate any communication error between browsers and website, we do not respond to "Do Not Track" signals at this time.

DATA SECURITY

We will implement reasonable and appropriate security procedures consistent with prevailing industry standards to protect data from unauthorized access by physical and electronic intrusion. Unfortunately, no data transmission over the Internet or method of data storage can be guaranteed 100% secure. Therefore, while we strive to protect your Personal Information by following generally accepted industry standards, we cannot ensure or warrant the absolute security of any information you transmit to us or archive at this site.

ONWARD TRANSFER OUTSIDE YOUR COUNTRY OF RESIDENCE

Any Personal Information which we may collect on this site may be stored and processed in our servers located in the United States or in any other country in which we, or our affiliates, subsidiaries, or agents maintain facilities. By using this site, you consent to any such transfer of Personal Information outside your country of residence to any such location.

UPDATING PERSONAL INFORMATION

Upon request, we will permit you to request or make changes or updates to your Personal Information for legitimate purposes. We request identification prior to approving such requests. We reserve the right to decline any requests that are unreasonably repetitive or systematic, require unreasonable time or effort of our technical or administrative personnel, or undermine the privacy rights of others. We reserve the right to permit you to access your Personal Information in any account you establish with this site for purposes of making your own changes or updates, and in such case, instructions for making such changes or updates will be provided where necessary.

EMAIL MESSAGES; OPT-OUT

If you supply us with your e-mail address you may receive periodic messages from us with information specific to the site and required for the normal functioning of the site as well as for new products or services or upcoming events or offers from us. If you prefer not to receive these periodic email messages, you may opt-out by following the instructions in the email.

LINKS TO OTHER SITES

This site may contain links to other websites with whom we have a business relationship. These links may include online advertisements that they deem to be appropriate. If you do click on any of the links to their websites or accept any of their promotional offers, your click-through information and any information that you provide in the process of registration or purchase will be transferred to these sites. You should note that we have no control over that other website, and therefore have no responsibility or liability for the policies and practices of those sites. You should be careful to review any privacy policies posted on any of these sites before providing information to them.

YOUTUBE VIDEOS

On some pages of our internet presence, embedded YouTube videos are used. YouTube is a service of Google LLC., Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The company's privacy policy can be found at https://policies.google.com/privacy. If you call a page, the contents is retrieved from YouTube (preview image, for example) and then shown. The video is then retrieved from YouTube only after you have clicked and thus given your consent in accordance with Art. 6 para. 1 pt. a of the GDPR.

We would like to point out that you leave the scope of application of this privacy notice when you change to the YouTube website and that we neither know how your data is further processed by Google nor have we control about it.

Users agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms). Additionally, we want to inform you that our Server (API Client) utilizes YouTube API services to enhance your experience and provide certain features. By using our API Client, you acknowledge and agree that we may collect and process data from YouTube API services as necessary to provide these features.